Legal Notice

Purpose of the Site

The website is an e-commerce site accessible via Internet. It offers cosmetic products and accessories for sale to Internet users navigating the site.

Conditions of use

The website is published by Laboratoire Collagena, a limited liability company with a capital of 7,626 euros, registered in the Paris Trade and Companies Register under number 432 655 173.

Head office: Laboratoire Collagena, 6 rue Olof Palme, 92110 Clichy.
E-mail: info[at]
Director of Publication: Mrs. Karine Finet
Intra-Community VAT number: FR92432655173
SIRET number: 432 655 173 00040
Website hosted by OVH France, 2 rue Kellermann 59100 Roubaix - France.

Laboratoire Collagena declines any responsibility for

- all interruption of the site;
- all incidence of bugs;
- all inexactitude or omission concerning the information available on the site;
- all damages resulting from a fraudulent intrusion of a third party having brought about a modification of the information made available on the site;
- and, in a more general sense, for any direct or indirect damage, whatever the causes, origins, nature, or consequences including without limitation any costs arising from the acquisition of goods on the Site, loss of profits, customers or data, or other intangible losses that may result from anyone accessing the Site or inability to access or reliance upon any information obtained directly or indirectly from it.

Personal data protection

Laboratoire Collagena undertakes to preserve the confidentiality of any information provided online by the User, which will be transmitted to for the use of certain services. All personal information that is transmitted is subject to French legislation (Data Protection Act of 6 January 1978, no. 78-17). This legislation allows Internet users to access, rectify and delete any personal information by submitting a written notice to the following address:

Laboratoire Collagena
Customer Service
6 rue Olof Palme
92110 Clichy

Or by emailing us at the following address: cnil[at]


The website may include links to other websites or other Internet sources. As we have no control over these outside sites and sources, Laboratoire Collagena cannot be held responsible for their availability, nor can it assume any responsibility for the content, advertising, products, services or other materials made available by or through such external sites or sources. Furthermore, Laboratoire Collagena is not liable for any loss or damage, caused or alleged to be caused by, or arising in connection with, the use of or reliance on content, products and services made available on these outside sites or sources.

Laboratoire Collagena property rights

The site and any necessary software used in connection with it may contain confidential information protected by the law of intellectual property in force or any other act. Unless otherwise stated, the intellectual property rights in the documents on the site and in each element created for this Site are the sole property of Laboratoire Collagena, which grants no license or right other than that of viewing the site. Reproduction of any document published on the site is allowed for information purposes only, for strictly private, personal use. Any reproduction or use of copies made for other purposes is expressly prohibited. It is also strictly prohibited to copy, modify, create derivative designs, reverse engineer, disassemble or otherwise attempt to discover the source code (except as provided for by law), sell, assign, sub-license or transfer in any way the rights attached to the software and applications. Similarly, it is prohibited to modify the software or to use modified versions of the software, and particularly but not exclusively in order to obtain unauthorized access to the service or to access the Site through an interface other than that provided by Laboratoire Collagena for this purpose. It should be noted that Collagena, Hydranutrition, Dermalift, Dermadétox, Dermalight, Dermapaisant, Skin & Sun, Crystale de Collagena, Laboratoire Collagena and Crystal Innovation are regularly submitted to the French National Institute of Industrial Property (INPI). The Internet user acknowledges the exclusive rights over the Collagena, Hydranutrition, Dermalift, Dermadétox, Dermalight, Dermapaisant, Skin & Sun, Crystale de Collagena, Laboratoire Collagena and Crystal Innovation brands and undertakes not to make any use of and more generally infringe on the intellectual property rights of Laboratoire Collagena. Crystale de Collagena reserves the right to seek damages for counterfeiting and more generally for infringement of its intellectual property rights.

Website access

The Buyer is personally responsible for acquiring the computer technology and telecommunications to access the website and the knowledge necessary to use the Internet and access the Site. The Buyer shall continue to pay the cost of telecommunications required for Internet access and the use of the website.

The website contains information from third parties and links to other websites, with respect to which we are unable to verify the accuracy of the information or content provided therein. Laboratoire Collagena is in no way liable for any damage or injury resulting from the use of, access to, or inability to use third party information or website content.

The website may use "cookies" stored on the computers of its visitors. Generally speaking, a "cookie" is a file that collects information relative to the browsing history of the website visitors (pages viewed, viewing dates, etc.), which the website will be able to read at subsequent visits by these users. In this case, it contains the information that the visitor has provided on the website. As a result, at his/her next visit to the website, the visitor will have no need to fill out the required form again.

The visitor has the right to disable cookies by changing his/her browser settings to reject them. Given that every Internet browser is different, the visitor must check in the "Help" menu of his/her browser how to change cookie preference settings. However, if a visitor refuses to accept cookies, he or she may not be able to use some of the features available on the website. For more information on cookies and the use of cookies, visitors may consult the National Commission for Data Protection and Liberties file at the following address: